Delete your account
You can request deletion of your account and associated personal information in the Buyer or Partner app, or here in your web browser. You do not need to reinstall an app.
Request account deletionSign in to confirm which account you want to delete, then confirm your request. This applies to your shared LandPassport account across both apps.
What is deleted
We remove your profile, sign-in methods, saved preferences and associated personal information that we are not required to keep. Your organisation and other people’s records are not deleted.
Processing and retained records
We process requests within 30 days and email you when complete. Your account remains available while the request is processed. We will explain any records retained for legal obligations, active transactions, disputes or security, and the applicable retention period or criteria.
Account deletion does not cancel an existing land agreement or payment obligation. Read our Privacy Policy for retention details.
Cannot access your account?
Email hello@embiro.com with “Account deletion request” and the account email. We will help verify your identity and process the request. Never send a password, sign-in code or authenticator secret.